As the title says, I recently moved. I’m still in the same metro region, but just moved from one apartment to another. The new location is not quite as central as the old one, but it’s still convenient enough. I moved because the new place is newer construction, had slightly cheaper rent and a better layout.
The move itself was pretty smooth. I had about a week of overlap between the two apartments, so I slowly moved my belongings. I only needed the moving company to move the bigger furniture, and I really don’t have many big pieces of furniture anyways.
The trouble came after I moved though I wanted to get internet service, and here is the story. I was a cable internet customer, but then found out the new apartment complex can only get AT&T. They were running a promo on their fiber gigabit service, so I called them, and it took a week for them to schedule a technician to come out because apparently the address was initially not listed as serviceable… even though other units in the complex have internet. So the technician showed up a week later, tried and failed to install because there was an signal strength issue. So I called customer service, and a few days later, three technicians showed up and replaced the fiber from my apartment to the telco room on the same floor, and still the same problem. Then a day later, a construction technician shows up unannounced and fixed the signal issue, but he didn’t handle the actual installation of the modem/gateway, so it was a couple more days before a final technician shows up and completes the installation.
All in all, it took 2 weeks and 4 separate technician visits to get internet running at my apartment. Never in my life have I ever had so much trouble getting internet service. According to the final technician, my network issue actually got fixed pretty quickly all things considered. I guess I can’t really fault AT&T for bad customer service since they did send out technicians on 4 different trips within a week to get internet working in my apartment, but not having internet in my apartment was still a bit annoying.
So that’s it for my little story on internet woes. I have working gigabit fiber internet now, and it seems to be pretty fast. I haven’t gotten close to actual 1000 Mbps, but I can get about 300 Mbps, and that’s still a lot faster than the cable internet I’ve had before. Of course, this gigabit service is a bit more expensive than my previous cable internet too. Hopefully I won’t have to make any more service calls to AT&T about internet not working.
